The lean Six Sigma pocket toolbook :  a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity / 
Michael L. George ... [et al.]. 
 - New York ;  London :  McGraw-Hill,  2005. 
 - vi, 282 p. :  ill. ;  21 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0071441190 (pbk.) 
<br/><br/><label>LCCN: </label>2005297657 
<br/><br/><label>LC Class. No.: </label>TS156  / .L375 2005