Oliverio, Mary Ellen. The office : procedures and technology / Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White ; contributing authors, Donna R. Everett, Sharon Fisher-Larson. - 2nd ed. - Cincinnati, Ohio : South-Western Pub., c1993. - xi, 758 p. ; 25 cm. Includes index. ISBN: 0538609001 LCCN: 91067369 LC Class. No.: HF5548 .O56 1993 / .O56 1993