Lilley, Roy C. <br/><br/>
Dealing with difficult people / 
Roy Lilley. 
 - London ;  Philadelphia :  Kogan Page,  2006. 
 - viii, 150 p. ;  22 cm. 
<br/><br/> Reprint. Originally published in 2002. 
<br/><br/><label>ISBN: </label>0749447516 
<br/><br/><label>LCCN: </label>2006014888 
<br/><br/><label>LC Class. No.: </label>HF5548.8 .L493 2006  / .L493 2006 
<br/><br/><label>Dewey Class. No.: </label>650.1/3