TY  - BOOK
AU  - Seybold,Patricia B.
TI  - Customers.com: how to create a profitable business strategy for the Internet and beyond 
SN  - 0812930371 (acidfree paper)
AV  - HF5415.5 .S494 1998 .S494 1998
U1  - 658.8/12/02854678 21
PY  - 1998///
CY  - New York
PB  - Times Business
N1  - Includes index
ER  -