Curry, Jay, 1939- The customer marketing method : how to implement and profit from customer relationship management / Jay Curry with Adam Curry. - New York : Free Press, c2000. - xi, 244 p. : ill. ; 25 cm. ISBN: 0684839431 LCCN: 99089747 LC Class. No.: HF5415.5 .C87 2000 / .C828 2000 Dewey Class. No.: 658.8/12