TY  - BOOK
AU  - Hanan,Mack
TI  - Sales shock!: the end of selling products, the rise of comanaging customers 
SN  - 0814402488 (hardcover)
AV  - HF5438.25 .H3523 1996 .H3523 1996
U1  - 658.8/1 20
PY  - 1996///
CY  - New York
PB  - AMACOM
ER  -