Rogers, Kimberly Ann. Preventing and responding to violence at work / Kimberly Ann Rogers and Duncan Chappell. - Geneva : International Labor Office, 2003. - xi, 139 p. : ill. ; 24 cm. ISBN: 9221133745 LCCN: 2003504574 LC Class. No.: HF5549.5.E43 R64 2003 / R64 2003