Cooperman, Susan H., 1949- Professional office procedures / Susan H. Cooperman. - 2nd ed. - Upper Saddle River, NJ : Prentice Hall, c1999. - xvi, 270 p. : ill. ; 28 cm. + 1 computer disk Includes index. ISBN: 0139795766 (pbk.) LCCN: 98030199 LC Class. No.: HF5547.5 .C66 1999 / .C66 1999 Dewey Class. No.: 651/.023/73