Customers.com :how to create a profitable business strategy for the Internet and beyond /
Seybold, Patricia B.
Customers.com : how to create a profitable business strategy for the Internet and beyond /
Patricia B. Seybold with Ronni T. Marshak.
- 1st ed.
- New York : Times Business, c1998.
- xx, 360 p. : ill. ; 25 cm.