Normal view MARC view ISBD view

The service/quality solution : (Record no. 2861)

MARC details
000 -LEADER
fixed length control field	00571cam a2200157 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	931014s1994 wiua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	93041421
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	1556237537
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF5415.5 .C62 1994
Item number	.C62 1994
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8/12
Edition number	20
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Collier, David A.
245 14 - TITLE STATEMENT
Title	The service/quality solution :
Remainder of title	using service management to gain competitive advantage /
Statement of responsibility, etc.	David A. Collier.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Milwaukee, Wis. :
Name of publisher, distributor, etc.	ASQC Quality Press ;
Place of publication, distribution, etc.	Burr Ridge, Ill. :
Name of publisher, distributor, etc.	Irwin Professional Pub.,
Date of publication, distribution, etc.	c1994.
300 ## - PHYSICAL DESCRIPTION
Extent	xiv, 310 p. :
Other physical details	ill. ;
Dimensions	24 cm.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
		Library of Congress Classification			Pioneer International University	Pioneer International University	General Stacks	17/03/2021		HF5415.5 .C62 1994	PIU0002340	17/03/2021	17/03/2021	Books